Questions, answered.

You pick a bundle, fill in the recipient’s name, address and your delivery date, and tap Send order on WhatsApp. The order is saved with a reference code (e.g. GK-A7F2K9D8E1) and WhatsApp opens with a pre-filled message. We confirm availability, share a payment link, and arrange delivery.

Every order gets a unique reference code shown on the confirmation page. Quote it on WhatsApp and we’ll match it instantly. If you don’t hear back within a few hours, message us — we reply personally.

We send a payment link on WhatsApp once we’ve confirmed availability and your delivery date. You only pay after we’ve confirmed the order — never before.

Currently Islamabad, Rawalpindi, Karachi, and Lahore. Hand-delivered, never couriered through third-party fulfillment. If your recipient is just outside these areas, message us — we’ll see what we can do.

Yes — if you order before before 4pm (Pakistan time). After the cutoff, we deliver next-day. Pick your delivery date at checkout and we’ll match it.

We call them ahead of arrival and reschedule if needed. For surprises, let us know in the note — we’ll coordinate with a neighbour or family member rather than spoil it with a call.

Flowers are arranged the same day. Mithai comes from established vendors in the cities we serve and is dispatched the day of delivery — never sitting in a warehouse.

Yes. We send a photo of the bundle being handed over on WhatsApp, every time. See our delivery guarantee for the full promise.

Absolutely. Message us on WhatsApp with what you have in mind — specific flowers, a particular mithai shop, a personalised card. The catalog is a starting point, not a limit.

Message us on WhatsApp first — we run a small operation and we’ll get to it personally. See the guarantee for refund terms.